I found The Magical Quill and submitted my details to Pottermore, but I haven’t received a registration validation email. Where is it?
If you entered your email address correctly, you should receive your registration validation email quickly – and almost always within a day. When this arrives, you must click on the link in the email to complete the registration process. If you did enter your address correctly and still haven’t received anything, it may be that your email provider is still processing your email.

What happens if I don’t click on the link in my registration validation email?
To complete your registration you must click on the link in the validation email within 48 hours of submitting your details to the site. If you don’t, your registration will be invalid and you will need to start the registration process again.

Once I’ve clicked on the link in my registration validation email, will I be able to access Pottermore?
We will not be enabling early access to the site straight away. Once The Magical Quill challenge is over we will begin to send Beta registrants Welcome emails as and when they will be able to have full access to the site. We won’t be able to let everyone into the Beta site at the same time, so you may have to wait a number of weeks for your Welcome email to arrive. However, if you have been successful in registering during The Magical Quill challenge, we can confirm you will gain access ahead of the site opening to all in October, so please be patient!

Did some of the translations of Harry Potter and the Philosopher’s Stone contain a different answer to the first clue?
Yes, some of the translations only referred to four of the five owl types when describing the Eeylops sign. We are double-checking the consistency of the translations for the remaining clues but, when in doubt, please always refer to the original English versions of J.K. Rowling’s books.

I submitted my email after the site was announced on 23 June. Why haven’t you emailed me yet about The Magical Quill challenge?
Everyone who submitted their email address between 23 June and 31 July will be contacted to let them know when registration opens to all for entry in October. This will be after The Magical Quill challenge has finished. The Magical Quill challenge is to select those will gain early access to the site during the Beta period.