Teller Window 3: Deposits and Withdrawls
 

Need access to your vault for a deposit or withdraw? Then queue up and the goblin with be right with you. Please have your wand and key ready for inspection.

It was a rather quiet day at the bank today. It almost put Tarog in a good mood.

Almost.

He watched the woman enter the bank and he could see that she was prepared. Both her wand and key already in hand. Which was good because then he didn't have to wait around all day while she dug around in her bag looking for it. He hated when the witches did that.

Giving a little sigh, he extended his long, thin finger and made a 'come here' motion towards the woman. Hopefully this will go quickly.

But he doubted it.

The look on the woman's face almost brought a smile to Tarog's face. He did so enjoy annoying the humans. Especially when they were in his domain. He held their money so they had to be nice to him which is exactly how it should be.

His lip curling back ever so slightly as he placed his long fingers over her key and drew it towards him, Tarog eyed the woman. "And you should know the drill by now Mrs Hudson." He held out his other hand. "I need to see your wand." Did she really think he was going to fall for that?

How silly indeed!

Tarog reached forward and snatched up her wand with an odd gleam in his beady little eyes. Ah what he would give to have one of his very own. He turned to the filing cabinet and pulled out the woman's file and compared her wand to the description that was written down.

Closing the drawer with a thud he turned back on his stool and faced Mrs Hudson again. "All seems to be in order." He said sliding the wand back over to her, his long fingers lingering on the wand a little longer then necessary.

He gave a little sneer at her. "Follow me to the carts...please." She didn't think that he was going to get her money for her, did she?

ooc: Please post in here.

Her mum had told her she had to talk, her father went with her sister and of course she got stuck with her mum! She walked up to the tellar window since no one was there... she didnt know if she had to be told to come up or not. She then took a deep breath...and spoke to the goblin. Umm Hello Sir/Mam, My mum and I would like to go to our vault and withdraw some things. Our vault is 405. She turned to her mum cause she knew he would ask for the wand and key. Her mum walked over next to her and handed me the key she kept the wand...

Ooc:I have fixed the vault number
Ooc2:Fixed it to the right one :D

Raven is ready to save some magical world money, he purposely ready his wand, and when his turn happen.

"Good Morning Mr...?, I'm here to deposit some Galleons, will you help me, please, and my vault is 015"

Raven purposely show his key

jamie holding here key with her wand, Valut 494 i would like to withdraw 2,000 gallons she smiled knowing she had to pay for a trip for the family.

Tarog lent forward on his stool, his long fingers tapping on the counter. The humans were so protective of their wands. What did they think, that he was going to run off with it? “And what is the name on the vault?” He glanced between mother and daughter for a moment. “And I will need to see your wand.”

For some unknown reason, someone high up in the bank did not like him. That’s why he was being sent all the socialite wannabe’s. Just to make his day that little more torturous. His beady eyes watched as the red head approached his teller and it took all his effort to smile.

“How may I help you today?”

It was good to see that the humans were coming prepared but they all seemed to be forgetting one little thing. “And may I have your name?” Tarog asked with a small smirk.

Reaching out with his long fingers, Tarog took hold of the girl's wand and key. "And what name is the vault under?"

"ah, yes, yes, Revellius Perevell; vault 015" Raven snappy answer the Goblin

"I will add 85 galleon, 25 sickles, 15 knuts in my account"

*Raven stare at the Goblin bankers*

Jamie Riddle she said with a smile.

Nerida noticed how her mum imediatly closed her mouth...hehe afraid of goblins are we?...instead of asking she kept it to herself...and said Its m mums, Nyx Celebrian Eventide She looked at her mum who was still frozen stiff and tired to get the wand from her mums grasp, she finally got it out and when she did her mums hands were still in the shape like they were holding the wand still she turned back to the goblin and said Here you go sirHanding him the wand, and smiling.

The Bunzinator was not a socialite wannabe. She already was a socialite, one that just... did not like socializing with most of society. Plants > People. Always.

"Good day," she greeted the goblin, stepping up to the counter and flicking her icy eyes toward him ever so briefly. She pursed her lips for a second, wondering what had happened to Gremlok and who his replacement was. He had always been the most polite little creature, so very helpful and eager to take her to whichever vault she felt like using....

Alas, to business. "I would like to make a withdrawal from Vault 1010, belonging to the Bunbury family." Annie set her bag on the counter and pulled out her wand, not about to hand it over until he asked for it.

Slipping back onto his stool, Tarog pulled out a huge ledger and found the page for vault 711. He wrote in the date and then turned the ledger around and pushed it towards the woman. "Right beside the date...please."

Tarog stared at the young lad for a moment and then mumbling under his breath, he pulled out the file and made sure everything was in order before handing back his wand and key. "Just make your way to the carts and one of the goblins will take you down to your vault.

ooc: Please post here.

Pulling out the girls file, Tarog checked it over as well as her wand and key when he was satisfied all was in order, he slipped her key and wand back across the counter. "Everything checks out. head over to the carts and a goblin will be with you shortly.

ooc: Please post here.

Tarog was almost tempted to roll his eyes at the mother's reaction. You would think that she would be used to goblins by now. He took the wand and the key and compared them with what was on the file before handing them back. "Make your way over to the carts. Someone will be with you in a moment to take you to your vault."

ooc: Please post here.

Tarog merely inclined his head at the woman. He was not about to get into any small talk. The line at his counter was growing longer by the minute.

He sighed with slight exasperation when she pulled out her wand but didn't hand it over. It seemed the humans all knew the rules of getting into their vaults but yet they just couldn't seem to abide by them. "May I please have your wand and your key for verification."

Really! Was that so hard?

"You may," Anastasia slowly pried her fingers off her wand, one at a time, and gently nudged it across the counter toward the goblin. She was still rather hesitant to let it out of her sight, particularly after that one term where wands had disappeared left and right...

She waited for the goblin who was CLEARLY not Gremlok to clear her, merely blinking at his request for her key. "Vault 1010 does not have a key," she informed with a superior sniff. "It is goblin access only, I believe?"

Her tone implied that she knew she was not mistaken. What game was this goblin playing? Was he even a certified, authorized personnel that could take her to her family's vault that had been buried deep beneath Diagon Alley for ages?!

Thank joey said with a smile.thanks you sir she said kindly.

His long fingers curled around the woman's wand and pulled it towards himself. Tarog took out the woman's file and compared the description of her wand to the one in his hand.

Making sure to scrutinize every inch of it, Tarog looked up at the woman when he had finished, her words finally registering. Perhaps he should take the time to listen a little more carefully. "Ah yes." He said pushing her wand back towards her. "You are correct. Well everything is in order, you may head over to the carts and a goblin will escort you to your vault."

ooc: You know where to post lol.

"It was my pleasure." Tarog replied even though his tone implied that it wasn't. Stupid humans. "Yes. Yes, good day to you to." He called after her.

Elnesiel walked up to Teller Window 3. "I need to withdraw 40 galleons, twenty sickles, and 30 knuts," she said. "My vault number is 483." She was already holding the key in her hand.

Tarog glanced at the girl in front of him and gave a slight sneer. "What is the name of the vault? And I will also need to see your wand for verification." He said holding his hand out towards her.

Elnesiel stared at him for a minute, confused. The name of the vault? Then she realized that he probably meant the name on the vault. "Anjelean Ursella is the name on the vault," Elnesiel said, holding out the wand.

Adam had done as the girl had directed to.
Standing quite still he said,"I'm Adam Burn, Vault 233- and I wish to withdraw some money from my vault, if that is possible?"

Tarog rolled his eyes and swiveled in his stool towards the filing cabinet and pulled out the young girls file. "It says here you have vault 097." He took hold of her wand and studied it for a moment. "Yes definitely vault 097. Please head over to the carts and a goblin will be with you shortly." He said as he pushed the girls wand back across the counter.

ooc: Please post here.

"Well Mr Adam Burn, I will need to see your wand for verification." Tarog said holding out his hand.

Adam bent over and took his wand out from his sock- that's where he kept it, and then he rummaged through his pant pocket and found the little golden key, dusted off the lint and handed it to the Goblin.

"There you go, sir..."

Elnesiel took her wand back and went over to the carts.

Tarog lent over the counter to see what the boy was doing. He snickered when he seen where the kid kept his wand, not the most conventional of places. He took both the wand and the key making sure not to breathe too deeply, the kid could have foot odor after all.

The goblin pulled out the boy's file and compared the information that was written with the wand in his hand. "All seems to be in order." He said pushing both the wand and key back towards the boy. "Please make your way over to the carts, a goblin will be with you in a moment."

ooc: Please post here.

"Er...excuse me." Said Willow. "Is there an active vault under the name of Willow Deadrose? Or perhaps Dervla Deadrose? Or maybe... Donna Deadrose?" Willow realised this sounded stupid but she kept a straight and serous face.

Nika found what she was looking for. She smiled her famous Nika-Adler smile and twirled a piece of her newly dyed hair around her fingers. It is pink, just the color that describes her. "Hi I'm Nika Adler and I would like to withdraw some money out of my vault please." She tugged on the chain around her neck that held her key.

Serena walked to the window, still holding her key in her hand. What number was her vault again? Bloody hell, there was a large queue, even for this time of year! She sighed and stood in the line, waiting for someone to serve her while also trying to remember her vault number. (Was it 517 or 713, or even 117?)

Ari followed her mother, not even bothering to listen where they had been instructed to go next. After walking for a while, they reached Window 3. The girl and her mother waited patiently for their turn.

When the queue in front of them slowly disappeared, Ariadne's mother said: 'I would like to withdraw some money from the Marchbanks family vault, please.'

"Oh! I'm terribly sorry it seems my brother wants me to open my own account." Elaine grimaced I guess something had to go wrong today. Turning on her heal she returned to the Main hall to apply for an account.

"Oh right!" Oops. Rookie mistake. She undid her necklace and handed the creature the key that she had been given. "It's for vault 096! 9 and 6 are my favorite numbers so it's easy to remember!" The talkative girl stopped talking abruptly. This goblin didn't look like he was in a very good mood. "Oh and umm here is my wand." She reached into her pockets and dug deep into them. AHA! She handed him the wand that looked as good as new. 11 1/4 inch, flexible, pine with a phoenix feather core just how it was when she got it. She smiled cheerfully and waited for the goblin to do his stuff.

Nika looked at the Goblin with interest as he oh-so carefully examined her key and wand. She took her wand back and shoved it in her pocket where she kept several random pieces of parchment with no apparent home. "Um Okay intitial here, sign here, and date here? No wait sign here, date here, and initial here? No wait date here, sign here, and initial here??" She looked at the Goblin with an eyebrow raised and then quickly back to the parchment. "Um initial here, date here, and sign here... I think that's right..." She quickly did the order which she was sure was the correct one. "All done!"

'Vault 412. Ava and Ariadne Marchbanks', the woman replied hastily, looking for the small key and her wand, if needed for inspection. Her daughter looked from one to the other and kept quiet, no doubt impressed by the grandeur of the bank.

"Could I please visit my family vault?" Serena asked "It's number 517 and I have the key here." Serena held out the key, it was small and gold, with a stain on the chain it was on.

Serena blushed "My name's Serena Margaret Fawcett"

"Oh i am terribly sorry!" Belle blushed. She went to the appropriate destination and waited on line patiently for a goblin to help her get to her vault.

Ariadne was relieved that everything was all right. She was put off by the goblin's suspicious glances, but it turned out just fine. All they needed now was a quick check.

'Here you go.' said Ava, the girl's mother, handing over her cherry wood- and unicorn hair wand for inspection, and then the tiny key. 'May we proceed now?' the woman asked afterwards.

"Here it is" Serena said and drew out her wand. "13 Inches, Ivy and Phoenix Feather"

So she was right! Good, she was worried her memory was going. And that would be very bad indeed.
Oh! Her wand and key. D'uh! She carefully passed her wand over to the goblin to prove she was herself. She'd just polished it last night. Hawthorn and unicorn hair. She remembered the day she'd bought it like yesterday, but there was no time to reminisce with a goblin in her presence.

She next opened the flap at the front of her bag where she had put her key.
She passed this to the goblin also, trying to not look nervous. Why had her sister cancelled on her just when she needed her?

Finally, she took a quill to sign the slip like the goblin had said. On the dotted lines and only the dotted lines. She'd learned from last time what happened if you didn't follow a goblins instructions exactly.
She placed the quill down and started tugging at a hole in her sleeve. She was so nervous...

Belle went to the next desk and asked the goblin,"Hi, i'm miss lecium and i want to have access to my vault. I have the key right here for my vault." she reached into her pocket and found her key she gave to the goblin to see.

occ: i filled out the questionaire, so i don't know the number yet ^^""

Ari was startled when to goblin took her mother's wand and the key. She thought she saw greed, or envy, or something along those lines in the goblin's eyes. She wasn't sure what, or most importantly, why, because, after all, she was just a child.

The girl got confused when the goblin told them they weren't allowed to go forward. She might have even gotten scared, but a quick glimpse of her mother's composed and determined face reassured her it was just a temporarily glitch.

And it was indeed. After the inspection, her mother's signature was needed. The woman signed as instructed. 'Here.' she said in a similar tone to the one the goblin has used to tell them they could not proceed. 'Thank you for your assistance.' the woman added, wanting to sound polite, but with a distinctive hint of annoyal in her tone. 'Come on, Ari, let's go, sweetie.' she said. Her daughter followed quickly.

Belle handed the goblin her wand, she always loved her wand and never left home without it. "Here is my wand." she said as she held it up. Then she signed along the dotted lines to keep her vault. She wanted to keep the vault away from her mother at all costs.

"Oh" Serena said. "Do you know what number my vault is then?"

ooc: done the questionaire

"Thank you" Serena said meekly, beetroot red. Why was she always embarrassing herself? She looked and found the dotted line and signed her name on it. "What next?" She asked.

Running a tired hand across his head, Quizzit pulled off his spectacles, the little white tufts of his hair wisping around his pointed ears. Leaning forward in his stool, he brought up the edge of his vest and cleaned them of any smudges.

There he was dutifully cleaning away when suddenly without a word or introduction or polite question, a key and wand were rudely plopped down on his counter. Before he'd even called "next."

His whitening eyebrows rose considerably, the furrows in his forehead deepening at the boy merely standing there. Oh the gall....

"Yes young man?" He began through gritted teeth, perhaps being more polite than the boy deserved.

Virgo walked up to the window and took out her wand and her key. The bank was a little bit busier today. Probably due to the act that students are around and parents are in need of withdrawal.

"Virgo Wilson, making a deposit please." she said. She took her coat and put it on the side and added "Vault 509 please."

Knowing he had upset the teller " Sorry I thought I was to leave my wand and key and you would call when you were ready ,I am Michael White and I need to gain acess to my vault 235" searching for bag containing his gold.He had allready embarrassed himself once ,he was not going to be a bigger pain.

jumping a bit when the book snaped shut " Yes Sir that is correct, My wand was in for repairs when I got the new vault" now looking at a scuff on his boot.Unable to look the teller in the eye after messing up all parts of this simple deposit" Um sir ....after I put this in my vault,who would I talk to bout having the muggle money just sent to yall,and have yall invest it for me,My dad said it not good for me just to leave that money just sittin in vault not doing any thing"

Tayla followed her mother Nicole to another window. She glanced at her mother's wand and couldn't help but wish they could go out to Diagon Alley and buy her school things already.

"We've got Dad's Muggle money changed and you've got yours from being a healer, so why can't we just go now?" Tayla insisted stubbornly.

"I don't want to be going around with thousands of galleons with me," Nicole replied. Since the day Nicole married her Muggle husband Matthew, she had kept the money she earned in a small pouch, bewitched to be a lot bigger inside. Her husband and daughters, Tayla and April, knew she was a witch, but Nicole did not talk about the wizarding world much until Tayla got her acceptance letter from Hogwarts. "I promise, we'll go buy your wand at Ollivander's as soon as we're done here."

Nicole reached window three and addressed the goblin behind it, "I'd like to make a deposit please. My vault number is 416. Here's my key and my wand, 10 inches, willow and phoenix feather, springy."

Nodding agreeably, Quizzit filled out the wand description and pocketed the key and the file. Turning his waist this way and that to pop his back, he then hopped off the stool and walked around to accompany the boy. "That would be Teller Window Four." he added in response to the boy's question.

Waddling in the direction of the corridor to the depths, he waved a hand to the boy. "Please follow me this way."



"Next."

Giving the woman a polite smile, Quizzit brought out his ledger as he shook his head ruefully. Wizards and witches always seemed to forget a very important detail....

"If I could just have your name, mam?" He asked expectantly.

Virgo filled out the deposit slip as given to her and after she was done she gave it back to the goblin.

She also handed in her key and her wand (10 1/4 inches, Oak and Veela Hair, supple) for the goblin's inspection.

Now, she waits.

OOC: is there an exact deposit slip to fill out?

"How silly of me," Nicole replied. "It's Nicole Ross Barnhill."

Tayla stared at the goblin as her mother filled out the deposit slip. Was it just her imagination, or did that goblin want to bite the key - even eat it?

"What's the matter, Tayla?" Nicole asked, noticing Tayla's gaze.

"Nothing," Tayla replied, trying to sound nonchalant. After a short pause, she asked in a whisper, "Mum, what do goblins...eat?"

"What kind of..." Nicole furrowed her eyebrows and looked back at the deposit slip. "Erm...roots and fungi and raw meat I think," she replied softly. "Now stop staring."

"Sorry..." Tayla fidgeted with her shirt, hoping the goblin didn't hear a word.

Nicole cleared her throat and handed the slip back. "The amount is quite large," she said. "Kept all my money in this pouch when I lived in the Muggle world."

"Perfectly fine ma'am," Accepting the deposit slip, and recording the appropriate amount in the ledger Quizzit palmed the key and slid off his stool. A few steps brought him out from behind his counter and at their side.

"Please come this way to the carts."

Demetri's Withdrawl
 

Demetri said to the goblin at the desk;
"Hello my name is Demetri and I wish to enter my vault, vault 067. Heres my key."
He told him the amount needed, 20 Galleons, and told him it was for the wand.

Amaria walked up to the window for deposits and dug out her small key, her small bag with an undetectable extension charm on it, and her wand.

"I would like to make a deposit to my vault, vault 502 please," Amaria said placing her wand and her key on the counter. She held onto the bag. It held 3,237 galleons, 53 sickles, 17 knuts, her special pearl jewelry from her grandma, and a extremely nice and expensive silk dress that is to be her wedding dress when she gets married. Oh and he deceased rich cousins jewelry box. She couldnt bear to look at it any more.

Megan walked up to the teller right behind her mom and said, "I need to access the Dalegra family vault, under the name Megan Dalegra" and handed over her mom's wand (since she didn't have one yet) and vault key.

Samuel approched the goblin. "I wish to deposit 500 galleons into my vault and take out 100 galleons, vault number 028, here is my wand and key"

Penny aproached the queue for Teller 3, her wand and small gold key in her hand....

she needed to withdraw some gold from her vault..

"oh, right" Megan said, reaching into her pocket and pulling out a key http://i613.photobucket.com/albums/t...ronkey.jpg key

Penny looked up at the counter to see the goblin calling her forward...

"Good Afternoon, I would like to visit my vault please.. Vault No 221, Laughgood Family... Here is my key and wand", said Penny handing over the key and wand for verification..

Megan signed the paper and returned it to the goblin. She then looked at her mother excitedly, and she returned the smile. The goblin took the paper and led the way down a long corridor to the carts.

Penny filled out the slip, making sure to date it... handing it back to him, Penny shivered slightly - not really sure why though... she just wanted to get this over with...

She scolded herself... they were just Goblins, Nothing really to be frightened of..

Josephine approached to the queue of the Teller #5, she searched frantically in her pockets and took the golden key in her hands, pressing it against her chest. This was her first time taking money from her vault and she was sure she wouldn´t mess up.

"Amaria Lee," Amaria sighed as she pushed the wand and key forward. "Here is my wand and key. And I am depositing the stuff in this bag in." Amaria held up the bag not placing it down yet. It held to much value to be handed over just yet.

Amaria placed her wand and key into the out streached hand.

"Yes I do have a vault, number 502 I believe I said," the 23year old said impatiently. Hadn't she just said that right before he asked her what her name was? Amaria looked at him quizically.

Danielle looked at the goblin with a brave but polite gaze, just like her parents had thought her to."I'm Danielle Richards and i'll like to make a withdrawl to my family vault please, it is the vault number 1398"She said as she gave the goblin her wand and the small golden key she had in hand

[QUOTE=Ivy Nienna;10568471]

With a small sigh of relief that there wasn't a mile long line outside his window, Quizzit plopped down his ledger and climbed the small step ladder to his elevated and cushioned stool. Arranging the small jar of quills and appropriate paperwork a neat arrangement, he cleaned his spectacles and perched them on his nose peering down at the young girl in line.

"Come forward child."

Accepting her wand and key and turning them in his hands, he watched her over the rim of his spectacles. "Name and vault number, please."

Josephine smiled "My name is Josephine Parker, and the number of my vault is 2899" she said kindly.

[FONT="Book Antiqua"][COLOR="Navy"][QUOTE=May2as;10571732]

Giving a cough of surprise, the old goblin sat up in his stool peering at the young girl. Well...she certainly wasn't a Gringott's worker...or a dangerous dark wizard...or a member of the......

Hmmm.

Glaring at her beneath his spectacles, he leaned forward. "You must be mistaken, mam." His eyes bore into her's.

OOC: Please feel free to fill out an application That way a vault can be assigned to you :) After you fill it out and we process it, we can just pretend she had that the number wrong :yes:

Quote:

Originally Posted by Xxkatherine97xX (Post 10571678) Danielle looked at the goblin with a brave but polite gaze, just like her parents had thought her to."I'm Danielle Richards and i'll like to make a withdrawl to my family vault please, it is the vault number 1398"She said as she gave the goblin her wand and the small golden key she had in hand

"1398?." Hmmm. Giving the young girl a incredulous look, Quizzit propped open an enormous ledger and flipped to about halfway, running a long nailed wrinkled finger down the list of vaults he looked at her once again."Are you entirely sure? 1398?" With a loud thud, he snapped the book of records closed. "There is no vault number 1398 under that name. Are you sure you have the correct vault number or name?"

OOC: Please feel free to fill out an application That way a vault can be assigned to you :) After you fill it out and we process it, we can just pretend she had that the number wrong :yes:

Quote:

Originally Posted by BanaBatGirl (Post 10578222) Annie sashayed over to Teller Window 3 and when it was her turn to speak to a goblin, she stepped right up and set her key on the counter. "Anastasia Bunbury. I would like to make a withdrawal from Vault 1010, please." Yes, her family vault. NOT Ethan's.

"Bunbury...Yes..."Spinning his chair so that he faced away from the customer, Quizzit opened a nondescript drawer to his right. After a moment of rifling through the separate books, his eyebrows knitted together as he pulled out a weathered small ledger. With meticulous movements, the old goblin parted the spine and ran an almost talon like fingernail down the list of vaults.

1000...1001....1006.....

Making an apparent sound of affirmation, he tapped a lower drawer three times with the same finger nail, muttering to himself under his breath as he did so. Grasping the handle, he slid out the file inside and stared at it in scrutiny and then at the woman across the counter...and then back again.

Giving a small cough, he extended a hand towards the woman. "Of course ma'am....however we do require an inspection and confirmation of your wand." They had protocols you see and guidelines and rules. Very important. Yes.

Anastasia nearly tapped her foot with impatience as the oldest, slowest goblin known to mankind dug through the files. Merlin, it wasn't like she hadn't already given him all the information he need! If he was moving any slower, she swore he'd be going backward!

"Fine." The redhead sighed and handed over her wand. "Anything else you need?"

Birthdate, fingerprints, a lock of hair? C'MON GOBLIN.

Faven was getting used to Gringotts, but that didn't mean she wasn't still mystified by it. She walked up to Teller Window 3, her wand, and new small bronze key clutched tightly in each hand.
"Hello, my name is Faven Dragomir, I'd like to deposit some money into my vault please, vault 042,if you don't mind." Faven said, feigning confidence.

Sarah stood in line almost patiently. She pulled out the money she wanted to deposit. Her mother had told her that it would be smart to deposit some money in her new vault for safe-keeping.

Sarah knew that she had a habit of buying things on impulse, and she knew it would be wise to stash some money so that she would have some to buy stuff she actually needed.

Sarah hummed a muggle tune under her breath to keep herself amused, it was better than watching the goblins. The goblins would probably get offended if she watched them...

Jayden finally reached the front of the line.


"Hello, My name is Jayden Troutwater, I'm here to make a withdrawal of 50 galleons, and a deposit of another hundred galleons from vault number 262"

She took out her wand and small golden key for inspection, her hands shook nervously as she went to hand them forward to the goblin...

Danielle looked confused at first but then realised her mistake "oh! I'm really sorry sir! I accidently gave you another number, my family's vault number is 419. I would like to visit it if its not a problem" she said as she gave him the small iron key.