Erin smiled at the young man and extended her hand to shake his. "Hello I'm Erin O'Connor." She smiled then turned to Syd. "Syd I've got a bit of a problem. Earlier today a young man from Level 7 brought me up a biting teapot. Then he told me his boss had a letter that accompanied it. So I went to 7 to get the letter for forensic testing and was able to recover it, but the gentleman a Mr. Theo, would not allow me to get the fingerprints of himself nor the other known employee to have touched the letter without a note from you.