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Old 08-31-2010, 07:46 PM
Biochemkris Biochemkris is offline
 
Default Technical Difficulties

Hello Fellow SnitchSeekers!

Some of you may have been experiencing some technical difficulties with your accounts over the past several days. Some of these issues may include the disappearance of user albums, Visitor Message (VM) conversation links gone wonky, and other account-related "weirdness". Other issues may have also come up with various links around the site.

The SnitchSeeker staff is aware of the problems and we suspect the problems are due to some upgrades and changes the server folks made in an attempt to improve site performance. We are working with our server host to fix these issues and hopefully we'll be able to have them all resolved within the next couple days. In the meantime, some members have found that clearing their browser cache helps to resolve some of the issues (but not all members nor all problems get cured).

We apologize for any inconvenience this has caused and will keep you updated on how the fix is going.

Thank you for your patience,

The SnitchSeeker Site Elves
aka Technical Assistance


UPDATE: The lovely folks taking care of our server have helped to fix the problems we've been having. If you need further assistance, please don't hesitate to PM me.


UPDATE 2: Links around the site may be broken due to changes we had to make in order to fix the issues made by the initial changes to make the site more efficient. We'll be working on this new issue over the next day or two. Thanks again for your patience!
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Old 09-01-2010, 04:04 AM   #26 (permalink)
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Thank you guys for trying to fix it.
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Old 09-01-2010, 11:46 AM   #27 (permalink)

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I hope everything will be totally fixed soon. Thanks for the hard work site-elves!
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Old 09-01-2010, 12:03 PM   #28 (permalink)
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YOUR Nixy. || Prefect Rainbows! || Deniz'in Müzik Kardeşi

Hehehe. I feel loved for being the example in the update.

THANKYOU for the update! I just tried that; and it worked for me.
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Old 09-01-2010, 01:44 PM   #29 (permalink)
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You guys are so on top of things! *bows down to the site peoples' amazingness* Haha, not really, but you are awesome! Thanks for the updates!
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Old 09-01-2010, 03:49 PM   #30 (permalink)

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Quote:
Originally Posted by Nixy! View Post
Hehehe. I feel loved for being the example in the update.

THANKYOU for the update! I just tried that; and it worked for me.
You are loved! It was actually your conversations with AmbiguouslyMe that I was experimenting on to discover that work-around so it was fitting that you be the example. I just wish I could fix it so you didn't have to go through the hassle of the work-around.
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Old 09-01-2010, 05:36 PM   #31 (permalink)
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Quote:
Originally Posted by Biochemkris View Post
You are loved! It was actually your conversations with AmbiguouslyMe that I was experimenting on to discover that work-around so it was fitting that you be the example. I just wish I could fix it so you didn't have to go through the hassle of the work-around.
Hehehe. Oh! Well... That's awesome.
Ahhh, it's okay. You guys all work really hard to keep the site amazing; so the best we can do is just be patient.
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Old 09-01-2010, 10:06 PM   #32 (permalink)

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Just edited in a new tip for those experiencing trouble getting to user albums. If the album is for someone with special characters in their name, using tip #2 may solve the problem. Unfortunately, this is only one of three possible problems (that I'm currently aware of) we're having with user albums at this time and the trick doesn't work for all of them. So, there still may be some albums that you cannot access. I've got my thinking cap on and if I can come up with a solution or work-around before the server peeps get this stuff fixed I'll let you guys know.
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Old 09-02-2010, 12:37 AM   #33 (permalink)
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Woot! Thank you SO MUCH for all your help, Kris!

You're one of a kind!
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Old 09-02-2010, 01:02 AM   #34 (permalink)

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Tip #2 doesn't work for me, as even though I have a special character in my name, there's no extra dash in my conversation URLs. I guess that could kind of be considered a good thing, but it still means they don't work, so maybe not...but that's not what I'm here to post about

I did find another kind of "work around" for the VM problem. I'm not sure whether it would work in browsers besides IE (I only use IE so my knowledge of others is minimal to none ) but if you can open tabs in your browser it can work. You'll need to open two of them for SS. In one you should have your profile up on the VM page, and in the other you should go to the profile of the person you want to talk to. This way, you can reply to their VM and still have their previous message to you as a reference so you can see how to answer them even without the conversation link.

You could also probably just do this in one tab and just reply on that person's profile without a second tab open onto your profile, but it depends on how great your memory is and whether you prefer to see their previous message to you or not.

Just a thought. And of course thanks again to all of you working to fix the problem *gives you all hugs*

EDIT: Ah! It seems my VM conversation links are working now! =D ThankyouThankyouThankyouTHANKYOU to ALL of you who've been working on them! I wish I knew you all in real life so I could give you all hugs. E-hugs will have to do for now!
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Last edited by AlwaysSnapesGirl; 09-02-2010 at 01:51 AM.
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Old 09-02-2010, 02:42 AM   #35 (permalink)

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Note: Problems should be fixed.
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Old 09-02-2010, 02:45 AM   #36 (permalink)
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GAH. I'm SOOO happy to have things working normal now! I was dying without my viewing of the conversations thingie but now I'm fine cause it's working ! Thank you guys SOOO much for the hard work! <333
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Old 09-02-2010, 11:17 AM   #37 (permalink)

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There may be broken links around the site (like the top menu). This is due to the fix. I'll be cleaning these up today.
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Old 09-02-2010, 01:59 PM   #38 (permalink)
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Ooh,so this is what's going on... Thanks for the update!
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Old 09-02-2010, 04:00 PM   #39 (permalink)
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Old 09-02-2010, 06:30 PM   #40 (permalink)
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so you can convince yourself that im cute

Thanks for the update and for working so hard to get it fixed, you guys are made of awsome
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Old 09-02-2010, 09:22 PM   #41 (permalink)

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Thank you for putting so much time and effort into fixing it for us! <3 Y'all are awesome!
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Old 09-03-2010, 07:04 PM   #42 (permalink)

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There are still some random issues around the site that I'd like to apologize for. We've just got a band-aid on the problem right now and still need to fix the underlying issues. I'll keep you guys posted as we get things really fixed up. Unfortunately we have to wait for some info from some other people before we can move forward with the next step in getting this squared away.
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Old 09-03-2010, 07:19 PM   #43 (permalink)
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Thanks for the update and fixing it guys
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