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| SnitchSeeker Site News Stay informed on the latest site notices and updates. Keep your Extendable Ears handy; there's always something happening! |

08-31-2010, 07:46 PM
| | Technical Difficulties
Hello Fellow SnitchSeekers!
Some of you may have been experiencing some technical difficulties with your accounts over the past several days. Some of these issues may include the disappearance of user albums, Visitor Message (VM) conversation links gone wonky, and other account-related "weirdness". Other issues may have also come up with various links around the site.
The SnitchSeeker staff is aware of the problems and we suspect the problems are due to some upgrades and changes the server folks made in an attempt to improve site performance. We are working with our server host to fix these issues and hopefully we'll be able to have them all resolved within the next couple days. In the meantime, some members have found that clearing their browser cache helps to resolve some of the issues (but not all members nor all problems get cured).
We apologize for any inconvenience this has caused and will keep you updated on how the fix is going.
Thank you for your patience,
The SnitchSeeker Site Elves
aka Technical Assistance UPDATE: The lovely folks taking care of our server have helped to fix the problems we've been having. If you need further assistance, please don't hesitate to PM me. UPDATE 2: Links around the site may be broken due to changes we had to make in order to fix the issues made by the initial changes to make the site more efficient.  We'll be working on this new issue over the next day or two. Thanks again for your patience! |
09-01-2010, 04:04 AM
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#26 (permalink)
| Dementor
Join Date: Dec 2009 Location: Candyland :)
Posts: 91
Hogwarts RPG Name: Nina Bernstein First Year | Queen Rosie Gigglefuddy l Did you get my text?! l Dance Star ★ Songstress l Fashionista
Thank you guys for trying to fix it.
__________________ ♫ Dancing is like dreaming with your feet ~Constanze ♫ A giant thank you to Looneybird for making the beautiful graphics ♥ |
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09-01-2010, 11:46 AM
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#27 (permalink)
| Hinkypunk
Join Date: Jan 2009 Location: Home [GMT+ 8]
Posts: 12,171
Hogwarts RPG Name: Jillian Hennessey Applehans Fourth Year | Bagel Bites Perpetually kept by Erin
I hope everything will be totally fixed soon. Thanks for the hard work site-elves!
__________________ |
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09-01-2010, 12:03 PM
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#28 (permalink)
| Mackled Malaclaw
Join Date: Oct 2008
Posts: 11,282
x1 x2
| YOUR Nixy. || Prefect Rainbows! || Deniz'in Müzik Kardeşi
Hehehe. I feel loved for being the example in the update.
THANKYOU for the update! I just tried that; and it worked for me. |
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09-01-2010, 01:44 PM
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#29 (permalink)
| Chizpurfle
Join Date: Oct 2006 Location: EST (GMT -5)
Posts: 10,679
Hogwarts RPG Name: Finnlay 'Finn' Cameron Muir Fifth Year x5
| Ravenpuff | Cap'n Crunch | Bedtime Queen | O Minion, My Minion
You guys are so on top of things! *bows down to the site peoples' amazingness* Haha, not really, but you are awesome! Thanks for the updates!
__________________  Thanks, Kitakins <3 |
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09-01-2010, 03:49 PM
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#30 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic Quote:
Originally Posted by Nixy! Hehehe. I feel loved for being the example in the update.
THANKYOU for the update! I just tried that; and it worked for me.  You are loved! It was actually your conversations with AmbiguouslyMe that I was experimenting on to discover that work-around so it was fitting that you be the example.  I just wish I could fix it so you didn't have to go through the hassle of the work-around.
__________________ 
Blast from the past! |
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09-01-2010, 05:36 PM
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#31 (permalink)
| Mackled Malaclaw
Join Date: Oct 2008
Posts: 11,282
x1 x2
| YOUR Nixy. || Prefect Rainbows! || Deniz'in Müzik Kardeşi Quote:
Originally Posted by Biochemkris You are loved! It was actually your conversations with AmbiguouslyMe that I was experimenting on to discover that work-around so it was fitting that you be the example.  I just wish I could fix it so you didn't have to go through the hassle of the work-around. Hehehe. Oh! Well... That's awesome.
Ahhh, it's okay. You guys all work really hard to keep the site amazing; so the best we can do is just be patient. |
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09-01-2010, 10:06 PM
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#32 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
Just edited in a new tip for those experiencing trouble getting to user albums. If the album is for someone with special characters in their name, using tip #2 may solve the problem. Unfortunately, this is only one of three possible problems (that I'm currently aware of) we're having with user albums at this time and the trick doesn't work for all of them. So, there still may be some albums that you cannot access. I've got my thinking cap on and if I can come up with a solution or work-around before the server peeps get this stuff fixed I'll let you guys know.
__________________ 
Blast from the past! |
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09-02-2010, 12:37 AM
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#33 (permalink)
| Ramora
Join Date: Sep 2007 Location: Merlin Foresaken PST
Posts: 5,432
x9 x3
| C.R.E.A.M | Haitian Sensation | Shark Patronus | Your Huckleberry | T's ClayBaby
Woot! Thank you SO MUCH for all your help, Kris!
You're one of a kind! |
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09-02-2010, 01:02 AM
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#34 (permalink)
| St Mungos Mod4 Privet Drive Mod

     Clabbert
Join Date: Dec 2009 Location: Narnia
Posts: 19,390
Hogwarts RPG Name: Zephyr Amstern Ravenclaw First Year Hogwarts RPG Name: Florence Schultz Slytherin Fifth Year Hogwarts RPG Name: Tristan Rivers Hufflepuff Seventh Year Hogwarts RPG Name: Antony Vexmoor Ravenclaw Sixth Year Hogwarts RPG Name: Nathaniel Hensley Slytherin Second Year
x7 x1
| Baguette | there is no D in my name | TRAITORclaw | Queenie of Narnia
Tip #2 doesn't work for me, as even though I have a special character in my name, there's no extra dash in my conversation URLs. I guess that could kind of be considered a good thing, but it still means they don't work, so maybe not...but that's not what I'm here to post about
I did find another kind of "work around" for the VM problem. I'm not sure whether it would work in browsers besides IE (I only use IE so my knowledge of others is minimal to none  ) but if you can open tabs in your browser it can work. You'll need to open two of them for SS. In one you should have your profile up on the VM page, and in the other you should go to the profile of the person you want to talk to. This way, you can reply to their VM and still have their previous message to you as a reference so you can see how to answer them even without the conversation link.
You could also probably just do this in one tab and just reply on that person's profile without a second tab open onto your profile, but it depends on how great your memory is and whether you prefer to see their previous message to you or not.
Just a thought.  And of course thanks again to all of you working to fix the problem *gives you all hugs*
EDIT: Ah! It seems my VM conversation links are working now! =D ThankyouThankyouThankyouTHANKYOU to ALL of you who've been working on them! I wish I knew you all in real life so I could give you all hugs. E-hugs will have to do for now!
__________________ if we fall, we will fall together; and when we rise, we will rise together__________________♥♥♥♥  together we are dangerous; together with our differences; together we are bolder, braver, stronger
Last edited by AlwaysSnapesGirl; 09-02-2010 at 01:51 AM.
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09-02-2010, 02:42 AM
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#35 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
Note: Problems should be fixed.
__________________ 
Blast from the past! |
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09-02-2010, 02:45 AM
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#36 (permalink)
| Formerly:CaleyShoutCaley<3   Mountain Troll
Join Date: Nov 2009
Posts: 23,670
Hogwarts RPG Name: Lennox Harper Fifth Year |
GAH.  I'm SOOO happy to have things working normal now! I was dying without my viewing of the conversations thingie but now I'm fine cause it's working !  Thank you guys SOOO much for the hard work! <333
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09-02-2010, 11:17 AM
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#37 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
There may be broken links around the site (like the top menu). This is due to the fix. I'll be cleaning these up today.
__________________ 
Blast from the past! |
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09-02-2010, 01:59 PM
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#38 (permalink)
| Puffskein
Join Date: Apr 2010 Location: UnderTheStars ♥
Posts: 1,063
Hogwarts RPG Name: Lunandra "Lunar" Alexandra Second Year | Mischief managed ♥ / / Breath,smile and let it go.
Ooh,so this is what's going on... Thanks for the update!
__________________ 
♥♥
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09-02-2010, 04:00 PM
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#39 (permalink)
| Snidget
Join Date: Aug 2009 Location: London
Posts: 2,928
Hogwarts RPG Name: Patroclus Hudson | Professional Twirler Mourned and Missed  Gryffindor Diver is no longer being me!
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09-02-2010, 06:30 PM
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#40 (permalink)
|  SS100 Triumphant Mooncalf
Join Date: Jul 2009 Location: Yonder ♥
Posts: 7,769
Hogwarts RPG Name: Carve Hetcher Fifth Year | so you can convince yourself that im cute
Thanks for the update and for working so hard to get it fixed, you guys are made of awsome
__________________ ♥♥♥My heart is out at sea. And my Head's al over the place.  I'm losing sense of time, and everything tastes the same.
I'll be home in a day. I fear that's a month too late. ♥♥♥ |
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09-02-2010, 09:22 PM
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#41 (permalink)
| Blast-Ended Skrewt
Join Date: Sep 2007 Location: State of Confusion
Posts: 16,361
Hogwarts RPG Name: Vera Brinley Thanatos Gryffindor Graduated Hogwarts RPG Name: Mandrake Beery Slytherin Fifth Year | Anashti l Brat Pack l Sally & Dr. Finklestein
Thank you for putting so much time and effort into fixing it for us! <3 Y'all are awesome!
__________________ _________ _________________________________________ღ ღ ღ ღ ღ ღ ღ ღ ღ ღ 
Let them point and laugh at who we are, it's you and me here dancing from the start |
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09-03-2010, 07:04 PM
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#42 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
There are still some random issues around the site that I'd like to apologize for. We've just got a band-aid on the problem right now and still need to fix the underlying issues. I'll keep you guys posted as we get things really fixed up. Unfortunately we have to wait for some info from some other people before we can move forward with the next step in getting this squared away.
__________________ 
Blast from the past! |
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09-03-2010, 07:19 PM
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#43 (permalink)
|  MO Crup
Join Date: Dec 2009 Location: United Kingdom
Posts: 16,817
Hogwarts RPG Name: Elliott Patterson First Year |
Thanks for the update and fixing it guys
__________________ I'm gonna swing from the chandelier, from the chandelier;
I'm gonna live like tomorrow doesn't exist I'm gonna fly like a bird through the night, feel my tears as they dry;
I'm gonna swing from the chandelier, from the chandelier |
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